Staples Canada – Price Match Policy
Staples Price Match Policy.
Here is the price match policy for Staples:
Staples Canada Price Match Policy
If you find a lower advertised price on an in-stock new identical item from an Authorized Canadian dealer, now or within 14 days of your purchase, just show us the price and we will match it!
If our competitor has a bonus offer with an item that we carry, we will match the competitor’s price and provide the identical bonus item where possible. If our competitor offers a free Gift Card with an item that we carry, we will match the competitor’s price and provide the same valued Gift Card. We do not match tender, such as gift card discounts, with our competitors.
For internet and delivered purchases, the competitor must have the item in stock on their website and next day shipping and handling fees will be added to the competitor’s price to make a fair comparison against our price. If no shipping and handling charges are readily available in the advertisement, a flat fee of $15 will be added to the competitor’s price. There are some towns in Canada where additional shipping charges apply. Our Store Managers and Call Centres can help you determine these costs.
An identical item is a product with the same manufacturer and model number. An Authorized Canadian dealer is a retailer that the Canadian manufacturer willingly sells to (typically, unauthorized dealers do not offer legal Canadian warranties and/or packaging). The price match guarantee does not apply to refurbished items or demos.
An advertisement is defined as a copy of a current Canadian: dated advertisement, original register receipt, catalogue page or competitor web page.
From time to time, our catalogue, internet and store prices might temporarily not match due to printing press deadlines. If this happens, you will get the lowest price of the three.
We reserve the right to limit quantities sold to an individual customer. The price match guarantee does not apply to competitor’s or Staples advertising that states “limited quantities”, “clearance”, “close-outs”, “bankruptcies” or special events (e.g. Boxing Day). We do not match typographical errors in competitor’s advertisements. OEM, Government and Educational prices may be excluded. Prices do not include applicable taxes and/or eco fees. We reserve the right to modify the terms of our price match guarantee from time to time.