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Save On Foods Canada Coupon Policy

Here is the Save On Foods Canada coupon policy:

Our coupon acceptance practices are designed to help extend more savings to our customers while ensuring we continue to offer an exceptional customer service experience to everyone in our stores.

Rules for manufacturer issued coupons:

  • present your coupon at the time of purchase
  • ensure all conditions stated on the coupon are met (product to purchase, size, flavour, quantity, etc.)
  • ensure your coupon has a Canadian address
  • ensure your coupon is redeemed prior to the expiration date
  • if printed from the internet, your coupon is legible
  • ensure your coupon is not a photocopy
  • ensure your coupon is not issued by one of our competitors
  • ensure your coupon is not a mail-in rebate
  • Stacking is NOT permitted

Store issued coupons: store coupons are distributed through flyers, email, in-store kiosks, social media and direct mail.

  • Our store system reinforces the conditions of every coupon we receive to ensure that specifications are met (including banner, date,product specifications, limits, combinations, etc).
  • Can be combined with 1 (one) vendor (manufacturer) coupons

We reserve the right to amend the above mentioned practices at any time, in consideration of the best experience for our customers

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  1. Jules

    Save-on is my usual grocery shopping store. I find they are pretty good at accepting all my coupons. I did have a problem on my last trip though. I had a coupon for 4 dollars off Tums, which were on sale for 3.99. the cashier wouldn’t let me use the coupon as it “exceeded the price of the item”. I thought that was a bit ridiculous, but overall they are pretty good.

  2. Marcy

    Save on is WONDERFUL!! What a great policy they have outlined. I wish more stores would word it like this.

    They have great customer service. I always try to shop early in the morning or later in the evening after 9pm. Then I don’t feel bad for holding up a line up.

    Thanks for posting this.


  3. Lori

    Save on used to have good prices, now they don’t even compare.

  4. trish

    i no most places will just punch in 3.99 for a 4 dollar coupon they wont if it exceeds it i would think they can just punch in the price or not give the overage

  5. Sandra

    I haven’t shopped in Save-On in years simply due to their high prices but I did love their selection. Recently I have been in there due to convenience and started redeeming various coupons to see how they handled the process and if I would get any grief – particularly with internet coupons. They didn’t even blink when I presented internet coupons. Safeway will not accept them but Save-On didn’t even question them. Something positive to note, that is for sure.

  6. Heather

    When did save on change their policy to allow stacking?

  7. Heather

    When did save-on change its policy to accept stacking?

  8. Emily

    Save On has allowed stacking for a while–I am thinking since sometime this past spring.

    Note that comment about the wordings that are not accepted. It seems like now that 80-90% of coupons coming out now have that type of wording. I guess that is really the manufacturers intent–to provide an incentive of a coupon for an item.

    Will agree with others that Save On can be expensive. I watch the flyers, and primarily like their bulk section for baking supplies that I don’t want a large amount of.

  9. Jennifer

    Does Save On accept competitors coupons?

  10. Cassie Howard

    Jennifer: Not that I’m aware of!

  11. Lynne

    I shop at SOF all the time, especially on sale items (which can be great deals). My kids love all the free samples they give out on the weekends. I have never had any problems redeeming coupons there and have had the cashiers accept a coupon that exceeded the sale price. They told me they can adjust it (I checked before it was rung in) and that was no problem. I love that I can finally stack all my grocery coupons, not just the ones LD carries. If they price matched, my shopping life would be almost perfect!

  12. Lisa

    Hi. Last night I was told at SOF that they had a coupon policy change and that stacking is no longer accepted. I have emailed SOF to confirm this. I know there has been a lot of confusion around the wording on the coupons. I will keep you posted as to what I find out.

  13. Courtney

    If a coupon says “Limit one coupon per purchase” are you able to stack it with different UPC coupons?

  14. Cassie Howard

    Courtney: Yes. 🙂

  15. smiles

    Why is Price Smart wanting to keep any flyers we are using to PM an item? They said they have made changes to their policy but if you read SOF policy it does not state that at all

  16. danielle mom of three

    i have 2 different tear pads and a insert to use for an item but the manager says i cannot use these, as the tear pads are both for the same product, but they look different, different coloring and different picture on it and a different upc…. he insists that they are manfacture coupons and wont take them.. i wouldnt push it but these coupons are going to expire on the 30th and i wanted to use some….. i can stack these at all the other sof but the one in vernon bc wont let me…. doesnt a manafacture coupon have to state that it is a manafacture coupon???

  17. Cassie Howard

    danielle: Not necessarily; it depends on which source is providing the coupons.

  18. Ann Thibault

    Thank you….by any chance do you have a printable PRICE SMART Coupon Policy???Ran into a problem with using “printables” there last night and was told “NO STORE IN CANADA WILL ACCEPT COMPUTER PRINTED COUPONS”!!!!!!! I know this is NOT true but I would like to show them their own “coupon policy” if there is one…..They are the same parent company as SAVE ON (Overwaitea Food Group) as are Cooper Foods and Urban Fare. It would be GREAT if they ALL had the same DEFINED policy as SOF.

    • Cassie Howard

      I will look into it!

  19. impatient

    Please be advised that effective 3 Oct. 2012 there was a new policy issued to the stores.My recent experience has been negative as the customer service staff have failed to read the detailed information provided on page two of the policy, thus have failed to allow stacking.
    In my opinion page two is extremely important as it states ” More than one Manufacturers Coupon can be accepted per item (stacking)…..and the Coupon states ‘ Limit One Coupon per Item Purchased’ ” ,There is an example of an actual manufacturer coupon displayed directly below the statement.
    My experiences have been that staff are only referring to page one of new policy, thus will not allow stacking based upon ” ‘only one coupon valid per purchase’ ” as stated on page one.
    I strongly believe that Save On head office is required to send an internal memo to provide clarification for all staff and to provide the consumer the correct information.

  20. Suzie Gagnon

    I’ve had a difficult time using coupons that say “only one coupon valid per purchase” at Save-on. I guess I did not understand what it meant. I figured I could use one coupon per item purchased. I did not think it would be an issue if every item had the coupon. But no, I had to complete 5 different transactions in order to use my coupons. The coupon should say “only one coupon per transaction” instead.

  21. info. provider

    re: Suzie Gagnon says: October 27, 2012 at 1:41 AM I’ve had a difficult time using coupons that say “only one coupon valid per purchase” at Save-on. I guess I did not understand what it meant. I figured I could use one coupon per item purchased.

    If there is NO stacking of coupons involved, the following would be applicable

    One coupon per purchase is exactly what is states: 1 bottle of shampoo= 1 item= 1 purchase =redeem 1 coupon

    If you purchase 5 shampoo, then you can redeem 5 indivual coupons

    As an example; If you want to purchase and pay for ( which would include the redemption of 5 coupons) 5 shampoo and 1 chocolate milk = 1 transaction

    Appears training need on the part of the cashier

  22. Sheri

    Hi Cassie,
    Can you please confirm what “wording” can or can not be used or if SOFs still stacks?

    Thanks so much for clarifying

  23. Jackie

    I just called Customer Service Save On Foods, they have confirmed they are allowing stacking again as of April 26 2013. I wasn’t able to confirm the wording “they used to either not stack or give us a hard time if the coupon states “not to be combined with any other offer” have you been able to confirm if “not to be combined with any other offer” is stackable. “combined with any other coupon offer” is not stackable

  24. Pam

    What a shame, no more stacking, back to Walmart!



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